{"id":10766,"date":"2026-03-13T18:40:05","date_gmt":"2026-03-13T16:40:05","guid":{"rendered":"https:\/\/zlpoint.com\/?page_id=10766"},"modified":"2026-03-20T20:11:27","modified_gmt":"2026-03-20T18:11:27","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/zlpoint.com\/en\/terms-of-use\/","title":{"rendered":"Terms of use"},"content":{"rendered":"

Terms of Use<\/p>\n\n\n\n

ONLINE STORE DELIVERY AND TERMS OF USE<\/p>\n\n\n\n

    \n
  1. Application<\/li>\n<\/ol>\n\n\n\n

    These terms and conditions apply to all orders placed in the zlpoint.com online store.<\/p>\n\n\n\n

      \n
    1. Seller information<\/li>\n<\/ol>\n\n\n\n

      Company: zlpoint<\/p>\n\n\n\n

      Business ID: 2126255-2<\/p>\n\n\n\n

      P.O. Box 38, 00331, Helsinki<\/p>\n\n\n\n

        \n
      1. Customers<\/li>\n<\/ol>\n\n\n\n

        The online store sells products to private individuals and companies.<\/p>\n\n\n\n

        The customer must be at least 18 years old or have the consent of a guardian.<\/p>\n\n\n\n

          \n
        1. Products<\/li>\n<\/ol>\n\n\n\n

          The products are sold as they are described in the online store.<\/p>\n\n\n\n

          Product images are illustrative and may differ slightly from the actual product.<\/p>\n\n\n\n

          Some products are handmade, the products may show characteristics characteristic of craftsmanship, and the products are not necessarily completely identical. The website may contain spelling and grammar errors due to machine translation, artificial intelligence and linguistically unskilled individuals. The products are not suitable for road traffic use, the customer and the end user of the product are responsible for the correct and legal use of the product. The Seller is not responsible for any incorrect or illegal use of the Products.<\/p>\n\n\n\n

            \n
          1. Product availability<\/li>\n<\/ol>\n\n\n\n

            All products are sold subject to availability.<\/p>\n\n\n\n

            The seller reserves the right to cancel the order if the product is not available.<\/p>\n\n\n\n

              \n
            1. Prices<\/li>\n<\/ol>\n\n\n\n

              All prices are stated in euros.<\/p>\n\n\n\n

              In the EU area, prices include VAT.<\/p>\n\n\n\n

              For orders delivered outside the EU, the customer is responsible for any customs duties and taxes, as well as other possible costs.<\/p>\n\n\n\n

                \n
              1. Price errors<\/li>\n<\/ol>\n\n\n\n

                If there is an obvious price error in the product, the seller has the right to cancel the order.<\/p>\n\n\n\n

                  \n
                1. Ordering<\/li>\n<\/ol>\n\n\n\n

                  Orders are placed through the online store shopping cart.<\/p>\n\n\n\n

                  Placing an order requires acceptance of these terms and conditions.<\/p>\n\n\n\n

                    \n
                  1. Order confirmation<\/li>\n<\/ol>\n\n\n\n

                    The customer will be sent an order confirmation by email.<\/p>\n\n\n\n

                      \n
                    1. Payment<\/li>\n<\/ol>\n\n\n\n

                      The online store uses several external payment service providers.<\/p>\n\n\n\n

                        \n
                      1. Payment security<\/li>\n<\/ol>\n\n\n\n

                        Payment information is processed in the secure systems of the payment service provider.<\/p>\n\n\n\n

                          \n
                        1. Fraud prevention<\/li>\n<\/ol>\n\n\n\n

                          The seller reserves the right to cancel the order if misuse of the payment instrument or fraud is suspected.<\/p>\n\n\n\n

                            \n
                          1. Delivery<\/li>\n<\/ol>\n\n\n\n

                            Orders are delivered as a package to the address provided by the customer.<\/p>\n\n\n\n

                              \n
                            1. Delivery area<\/li>\n<\/ol>\n\n\n\n

                              We deliver products:<\/p>\n\n\n\n

                                \n
                              • Finland<\/li>\n\n\n\n
                              • EU<\/li>\n\n\n\n
                              • internationally<\/li>\n<\/ul>\n\n\n\n
                                  \n
                                1. Delivery time<\/li>\n<\/ol>\n\n\n\n

                                  The delivery time depends on the country of delivery.<\/p>\n\n\n\n

                                  Finland: 1\u20135 business days<\/p>\n\n\n\n

                                  EU: 3\u201310 business days<\/p>\n\n\n\n

                                  Rest of the world: 7\u201330 business days<\/p>\n\n\n\n

                                    \n
                                  1. Delivery costs<\/li>\n<\/ol>\n\n\n\n

                                    Delivery costs are indicated at checkout before payment.

                                    The seller is responsible for the product until the shipping company or their agent or contact party receives the package from the seller.<\/p>\n\n\n\n

                                      \n
                                    1. Right of withdrawal<\/li>\n<\/ol>\n\n\n\n

                                      EU consumers have a 14-day right of withdrawal in accordance with the Consumer Protection Act.<\/p>\n\n\n\n

                                        \n
                                      1. Return conditions<\/li>\n<\/ol>\n\n\n\n

                                        The returned product must be unused and in its original condition. Personalized products are not eligible for a return.<\/p>\n\n\n\n

                                          \n
                                        1. Refund<\/li>\n<\/ol>\n\n\n\n

                                          The refund will be made no later than 14 days after receiving the return.<\/p>\n\n\n\n

                                            \n
                                          1. Uncollected packages<\/li>\n<\/ol>\n\n\n\n

                                            A package left uncollected is not the same as canceling the order.<\/p>\n\n\n\n

                                            The seller has the right to deduct from the refund:<\/p>\n\n\n\n

                                              \n
                                            • shipping costs<\/li>\n\n\n\n
                                            • return costs<\/li>\n\n\n\n
                                            • handling costs<\/li>\n<\/ul>\n\n\n\n
                                                \n
                                              1. Limitation of liability<\/li>\n<\/ol>\n\n\n\n

                                                The seller’s liability is limited to the price of the product paid by the customer.<\/p>\n\n\n\n

                                                The seller is not liable for indirect damages.<\/p>\n\n\n\n

                                                  \n
                                                1. Force majeure<\/li>\n<\/ol>\n\n\n\n

                                                  The seller is not responsible for delays caused by force majeure, e.g. war, strike, work stoppage, world political situations, transportation problems, other logistics problems.<\/p>\n\n\n\n

                                                    \n
                                                  1. Intellectual property rights<\/li>\n<\/ol>\n\n\n\n

                                                    The content of the online store is the property of the seller and may not be used without permission.<\/p>\n\n\n\n

                                                      \n
                                                    1. Disputes<\/li>\n<\/ol>\n\n\n\n

                                                      Possible disputes will primarily be resolved through negotiation<\/p>\n\n\n\n

                                                        \n
                                                      1. Applicable law<\/li>\n<\/ol>\n\n\n\n

                                                        Finnish law applies to these terms and conditions.<\/p>","protected":false},"excerpt":{"rendered":"

                                                        Terms of Use ONLINE STORE DELIVERY AND TERMS OF USE These terms and conditions apply to all orders placed in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10766","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/zlpoint.com\/en\/wp-json\/wp\/v2\/pages\/10766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zlpoint.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zlpoint.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zlpoint.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zlpoint.com\/en\/wp-json\/wp\/v2\/comments?post=10766"}],"version-history":[{"count":4,"href":"https:\/\/zlpoint.com\/en\/wp-json\/wp\/v2\/pages\/10766\/revisions"}],"predecessor-version":[{"id":10793,"href":"https:\/\/zlpoint.com\/en\/wp-json\/wp\/v2\/pages\/10766\/revisions\/10793"}],"wp:attachment":[{"href":"https:\/\/zlpoint.com\/en\/wp-json\/wp\/v2\/media?parent=10766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}